• Customer Contact System

    Our Customer Contact System is a cloud solution that helps to manage customer contact across all channels better and more efficiently. Instead of separate applications and virtual counters, customer contacts across all channels are centralized in one application.

  • Incident Report Management

    Get an overview of all incident reports within the public space: from receiving the report, to classification, monitoring and assigning the right person to solve the problem. Track and archive all incoming reports in one user-friendly interface with Reppido.

  • Webcare & Media Monitoring

    Increase customer satisfaction with excellent online customer service and social media management with OBI Engage, powered by OBI4wan.

  • WhatsApp Proactive Messaging

    Proactively sending personalized WhatsApp messages for business use has numerous benefits that resonate well with the Caribbean audience. Manage all inbound and outbound WhatsApp messages effectively by integrating them into our Eazy Dashboard.

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